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Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

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Privacy and data protection

Privacy Policy Overview

Key points about how we handle your personal data

Data Protection

We use industry-standard security measures to protect your personal information from unauthorized access.

Consent Based

We only collect and process your data with your explicit consent and for legitimate business purposes.

No Third-Party Sales

We never sell your personal data to third parties. Your information is used solely for our services.

Your Rights

You have the right to access, update, or delete your personal information at any time.

Quick Navigation

  • Information We Collect

  • How We Use Information

  • Data Sharing

  • Data Security

  • Your Rights

  • Contact Us

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when registering for our driving courses, including:

  • Full name and contact details (phone number, email address, postal address)

  • Date of birth and age verification information

  • Driving license details and RTO information

  • Emergency contact information

  • Payment and billing information

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior:

  • IP address and location data

  • Browser type and version

  • Pages visited and time spent on our website

  • Referring website information

2. How We Use Your Information

We use the collected information for the following purposes:

  • Course Registration: To enroll you in driving courses and manage your training schedule

  • Communication: To send course updates, reminders, and important notifications

  • Payment Processing: To process course fees and manage billing

  • Safety and Compliance: To verify eligibility and maintain safety records

  • Service Improvement: To analyze and improve our training programs

  • Marketing: To send promotional materials (only with your consent)

3. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • RTO and Government Authorities: As required for license verification and compliance with Indian motor vehicle laws

  • Service Providers: With trusted third-party vendors who assist in providing our services (payment processors, SMS providers)

  • Legal Compliance: When required by law or to protect our legal rights

  • Emergency Situations: To emergency contacts in case of safety concerns

Important: We never sell your personal data to third parties for marketing purposes.

4. Data Security

We implement comprehensive security measures to protect your personal information:

  • Encryption: All sensitive data is encrypted during transmission and storage

  • Access Control: Limited access to personal data on a need-to-know basis

  • Regular Audits: Periodic security assessments and updates

  • Staff Training: Regular privacy and security training for all employees

  • Physical Security: Secure storage of physical documents and records

5. Your Rights and Choices

Under Indian privacy laws and our commitment to transparency, you have the following rights:

  • Access: Request a copy of your personal data we hold

  • Correction: Request correction of inaccurate or incomplete information

  • Deletion: Request deletion of your personal data (subject to legal requirements)

  • Opt-out: Unsubscribe from marketing communications at any time

  • Data Portability: Request your data in a portable format

To exercise these rights, contact us at [email protected] or call +91-9866002388.

6. Contact Information

For any privacy-related questions or concerns, please contact our Data Protection Officer:

Email

[email protected]

Phone

+91-9866002388

Address

DriveStart Driving School
85, Kandivali, Kranti Nagar, Kandivali East, Mumbai

Cookie Policy

How we use cookies and similar technologies

Essential Cookies

Necessary for website functionality and cannot be disabled. These enable basic features like page navigation and access to secure areas.

Always Active

Analytics Cookies

Help us understand how visitors interact with our website by collecting anonymous information about page views and user behavior.

Optional

Marketing Cookies

Used to track visitors across websites to display relevant advertisements and measure campaign effectiveness.

Optional

Policy Updates

Stay informed about changes to our privacy practices

Automatic Notifications

We will notify you of any material changes to this privacy policy via email or website notification at least 30 days before the changes take effect.

Recent Updates

December 2024

Enhanced Data Security

Added stronger encryption protocols and updated data retention policies in compliance with latest privacy regulations.

October 2024

Cookie Policy Update

Revised cookie policy to provide more granular control over tracking preferences and improved transparency.

Legal Compliance

Our commitment to following data protection laws and regulations

Indian Privacy Laws

Compliant with the Information Technology Act, 2000 and the Personal Data Protection Bill guidelines.

Motor Vehicle Act

Adheres to data sharing requirements with RTO and transport authorities as per Motor Vehicle Act, 2019.

International Standards

Follows best practices aligned with GDPR principles for data protection and user rights.

Questions About Our Privacy Policy?

Our team is here to help you understand how we protect your privacy and handle your personal information. Contact us for any clarifications.

Contact Privacy Team View Terms & Conditions
Contact us for privacy questions
DriveStart

Premier driving school dedicated to creating safe and confident drivers across India since 2010.

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